We’ve been a trusted digital communication partner for leading brands and enterprises for over 20 years. We deliver robust solutions that intelligently connect our clients to their customers.
We thread your distinct business and customer experience goals into the design of your digital connections, leveraging our enterprise-grade CPaaS platform to drive better results for your business.
This is what our clients have to say
You heard it through the Grapevine! Our clients’ feedback sets the benchmark for our people, our products, and our services.
Our experience
- Built on our Enterprise CPaaS platform
- Low code or no code implementation
- Safe, secure and reliable 24/7 service & support
- Up and running in half the time or less
- Expert project and development teams
- High speed, low latency message delivery & reporting
We make communication structured, seamless, simpler.
We work closely with operations, marketing and CRM professionals to enhance the way companies connect with their customers and prospects across digital channels, and through time.
Communication Expertise
Need to save time and reduce development costs?
We’ll design, develop and deliver an integrated multichannel digital communication solution.
Automated Consent Management
Need to automate the consent status of all your digital communications?
We’ll provide Consent APIs so you can send and receive consent by channel and preference.
Rich Messaging APIs
Need to message-enable any system, technology or process?
We have the APIs you need for email, SMS, USSD, App-Push and WhatsApp, whether personal, bulk or triggered.
Automated Communication Workflows
Need to orchestrate multichannel messaging and workflows?
We’ve got the tech and experience to make it happen across marketing, sales and customer service.
Personalised Rich Content Delivery
Need to extend the reach and relevance of messaging channels?
We help you create personalised post-click experiences to improve CX, and derive revenue and results from campaigns.
Managed Campaign Services
Need us to send your campaigns at scale?
We’ll set up and manage your digital marketing campaigns, so you can stay focused on your business.
Grapevine provides the enabling technology to help enterprises and brands bring their communication and engagement efforts to life.
See our work in action
Here’s how we help businesses enhance their digital customer communications to drive better business outcomes across retail, media, travel, telco, and financial services sectors.
Share your communication challenges
Let’s discover what your company needs